Your data protection rights under UK GDPR
Last updated: January 2024
polar-echo is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides detailed information about your rights and how we handle your personal data.
polar-echo acts as the data controller for personal data collected through this website and in connection with our vehicle hire services. This means we determine the purposes and means of processing your personal data.
Contact details:
polar-echo
Unit 14, Victoria Business Park
Trafford Road
Manchester, M17 1PG
Email: [email protected]
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR notice.
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.
You have the right to request that inaccurate personal data be corrected or incomplete data be completed. We will respond to rectification requests within one month.
Also known as the right to be forgotten, you can request deletion of your personal data in certain circumstances, including:
You can request that we limit how we use your data in certain circumstances, such as when you contest the accuracy of the data or while we consider an objection you have raised.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests or direct marketing. We will cease processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making processes.
We process personal data on the following lawful bases:
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods are:
We primarily process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
To exercise any of your data protection rights, please contact us at:
Email: [email protected]
We may need to verify your identity before processing your request. We will respond within one month, though this may be extended by two months for complex requests.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR notice periodically. The date of the most recent revision will always be shown at the top of this page.